As a drive-thru worker, I see and hear things that could be considered pet peeves . . .and then there are the things that are just down right rude. It used to shock me that people were just this inconsiderate and lacking in manners and now it just ticks me off. So here are some things that people need to be aware of:
1. Put down the cell phone.
Seriously, put it down. It may take you a total of 2 minutes to order. The conversation you're having cannot possibly be so important that you can't put the phone down and order. You screaming, talking, and having a conversation instead of ordering just holds up the line and causes the order-taker to get screamed out because you're talking instead of ordering. Not just that, but I know I have become incredibly privy to information I just do not need to know. That mute button only works on your end, guys, not mine.
2. If you don't know what you want . . .come inside.
There is this happy option of being to stand and stare at the inside menu for as long as you want. No one will rush you and no one will care if you read the menu fifteen times. However, in drive thru, you are slowing down the process of speedy service and that's the whole point. Why even go through there if you don't know what you want?
3. You have to pay, act like you know this.
Your money doesn't disappear once you get in the drive thru lane. You do not get your food for free at any time. You have plenty of time to dig out your money before you get there, while you're ordering, and waiting in line. Waiting until you get to the cashier's window and picking through dirty pennies is just . . .infuriating and rude. Quit it.
Also, if your card is declined for whatever reason, me running it again is definitely not going to help. Getting mad at me does not help, either. There's nothing I can do if you have no money. If you don't have money, don't order.
4. Your bad day isn't our problem, don't change that.
Screaming at your kids, your spouse, your co-worker either in my ear or in my face suddenly makes me want to make your bad day worse. If you want to talk about your bad day, I'll be more than happy to listen but presenting it to me in an auditory nightmare makes you seem like the bad person in all scenarios. Cause I'd be mean to you or make your day miserable if I had to listen to yelling and screaming all day long too.
5. Your children shouldn't get a choice.
Okay, people might disagree with this one but if your children are still in elementary school . . .why are you giving them a choice in what they are eating? You're the parents, you make the decisions on what they eat, not them. Just because you're shoveling fast food in their mouths on a daily basis doesn't mean you need to let them dictate what junk they eat. Screaming at them because they won't make up their minds won't make them suddenly old enough to do so. If you feel like you must give them a choice, limit the options: "orange drink or milk? . . .nuggets or hamburger?" Not saying "what do you want?"
6. The drive-thru lane isn't a trash can.
Your ashes will go in my face if you flick them out the window. If you pour your left over soda out, bees will be attracted and will probably come in my window. If you throw your cups and trash out, someone has to clean it up. Yes, they get paid to clean up the lot but get real, folks. They aren't your personal maids. There are trash cans every few parking spots. Throw your trash in there.
7. Windshield wipers aren't magic.
The water must go somewhere. If you have them on high, the water will most probably splatter right in my face. Scratch that: the water does go right in my face. Don't be a moron and think they are like little towels or dryers and the water just evaporates. Don't make the lady at the window look at you like you're said moron and just turn the off when you get to the window.
8. Your screaming children aren't precious.
Granted, you may think so, but no one else does. Just because you're in your car doesn't mean I can't hear them. I don't want to hear them. Sure, I know some kids cry for no reason. I get that you can't always control that, but if you can't hear me over them and vice versa, pull out of line until they calm down. Yelling back at them . . . well, see number 4.
9. Dually trucks, diesel trucks, loud motors, and boats are annoying.
Really annoying and really inconsiderate. If you're not a farmer (or rancher), why are you even driving one of those trucks to begin with? And don't act like you don't know that A). They're effing loud and B). You aren't capable of speaking over them. Shut the motor off or park and come in.
Boats make me want to scream. If you can't drive with a boat, don't come through drive-thru with a boat. Even if you can, just . . .don't. They take up room that other cars could be in and they mess up our speakers. Again, park it.
So that's it. really. I will probably think of more things being as I'm working on my long stretch before a long weekend and I work the drive-thru everyday this week. Now, I know some of it was harsh but it needed to be said. . .for the sake of my sanity.
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